After your clear customs look for your chauffeur who will be holding a sign or name-board. The chauffeur will meet you in right side after custom control in Ataturk Airport. If for some reason you can’t find us, please call 0090 541 5274888 or the chauffeurs mobile number will be on your booking confirmation. Please do not leave the terminal and go outside before you find us.
Yes, we monitor all flights so we will do our best to arrive early.
Just email or call us and keep in touch until we have the new details.
Ataturk Airport to Central Istanbul takes 60 minutes and Sabiha Gokcen Airport to Central Istanbul 80 minutes, depending on the time of day and traffic conditions.
Please call or email us and we will update your booking with the new details.
You will pay your confirmation mail fare, this is all inclusive service. If you dont pay parking.
Normally you should aim to arrive 2-3 hours before your flight unless you are on a domestic flight. But always check this with your airline.
We will monitor your flight and arrive half an hour after the plane has landed to save on any waiting time. If for any reason you are then delayed further, hold ups at Customs etc, waiting time is charged at an hourly rate, depending on which type of vehicle) we divide the hour into 60 minute segments.
Absolutely not! None of our chauffeurs will ever speed.
The chauffeur will always drive at safe and sensible speeds in accordance with road conditions, traffic and the legal speed limits.
Absolutely. All of our chauffeurs have signed confidentiality agreements (non disclosure agreements) with Gate Transfer. What is said in the car, stays in the car.
Our chauffeurs will be polite and discreet at all times. If the passenger would like to talk or ask questions then the chauffeur will then happily respond.
Only with microphone! Not on hand.
Absolutely. Not only is this more courteous, it is safer for the passengers too.
Yes, your chauffeur will always offer to help carry your bags and luggage.
Not, our drivers wear casual dress, our customers like more about our style but if you want please say to us in your reservation.
Yes, your chauffeur can either call you or SMS you on arrival, or wait with a name-board in the car or ring a door bell. Please specify your requirements upon booking.
Telephone: + 90 541 5274888 or
Book online securely without payment or send us an email email@example.com
We have taken bookings an hour before the journey but we do suggest that you make your booking as soon as you have made your travel plans in case we have a busy period.
Yes, we are able to set up a business account for you. You may be invoiced per trip or per month, please contact the office for more details.
After your transfer you will pay cash to our driver or send us our bank account.
Yes, we have baby and child seats available, please request them on booking. You will have to fit these yourselves according to the law. And of course, no extra charge.
All vehicles are washed daily and are regularly valeted.
Safety is always our top priority. It is also the chauffeurs responsibility to check the oil, coolants and tyre pressures on a daily basis.
Yes, please visit our Rates Page.
Yes, we do provide discounts. Please speak to our team about this.
You will see our total price when we confirme your reservation.
We only charge extra on Christmas day and new years day.
Absolutely. Provided free of charge to our clients.
Our cars are usually less than 3 years old.
Yes! We will however cheerfully stop for smoke breaks as requested.
Water is provided in all of our vehicles but unfortunately we do not permit eating.
Yes, most of our cars are black or white but we do have a few other colours to choose from.
All cars have radio and CD, please ask the driver if you wish to have music on in the vehicle. Some of our vehicles have DVD and Wifi. If this is one of your requirements please specify when booking the vehicle.